1. Before buying from a new online retailer, do your homework on them. Check online reviews from other customers to see how it handles items like customer service, shipping, and its overall buying experience. You can also look into the BBB to determine if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions on its business before you buy anything.
2. If you're making an online purchase, don't hesitate to contact customer service if you have a question. By contacting customer service before making your order, you'll find out how helpful customer service is and how quickly they respond. This is useful information to have in case something fails after you've made your purchase.
3. When looking for a product online, take the time to read reviews. Try finding the same product on different sites to read as numerous reviews as is possible. Reading many reviews can help you get a more general notion of whether or not the product you are interested in meets high standards of quality.
4. Find out more about the payment methods provided by the online store you are interested in. Most stores provide you with the option to pay with a charge card or with PayPal. A credit card is a safe option as long as the store features a secure server. If you do not see any information regarding safety, it is recommended to go through another store.
5. Look for the right times to shop online. Often the stores that you frequent will have online sales that follow a time pattern. Many, for instance, schedule sales for the beginning of the month or at the end. If you see there's a pattern, hold off on buying anything until the upcoming sales period begins.