1. If you wish to buy a used product online, learn more about the vendor first. You ought to visit their profile and search for reviews published by other shoppers who bought products out of this seller. Do not hesitate to contact the seller to question a few questions about the product you are interested in.
2. If you're making an online purchase, don't hesitate to contact customer service if you have a matter. By contacting customer service before making your order, you'll discover how helpful customer service is and exactly how quickly they respond. This is useful information to have when something goes wrong after you've made your purchase.
3. In the event you shop frequently at a certain website or online store, it may be worth it to sign up for their email updates which often have promotions and sales. This can lead to savings for you as you may get a discount in the item or even free shipping, which may add up to bigger savings if you purchase from the site often.
4. Get familiar with the shipping facts of an online retailer. Their shipping policy should be outlined in a separate section to illustrate the average time you should get your items, geographic restrictions, shipping choices, possible shipping insurance, and what their shipping and handling fees are. Use all of this information to determine if these costs and options fit well to suit your needs, your budget, and your area before you place an order.
5. Always save copies of your orders and receipts from online purchases. Many stores will redirect you to a page after you've submitted a purchase detailing everything that was bought, customer information, the prices, etc. You should either print a copy of this or save a duplicate to your computer in case any issues arise before the end of the return period. Be sure to save any emails about your items' status or correspondence with the company regarding your orders, too.