1. If you have questions while shopping, choose a live chat function in the online store. Many big brands (and even some boutique stores) now have this functionality. You can chat immediately with a customer service representative to correct any issues or answer any questions prior to buying. That can provide you with a lot of satisfaction.
2. Although it may look tedious, make sure you read the contract and terms before you purchase with a website. These documents have valuable information about what you can and cannot do when you have an issue with the item that you bought. Read them thoroughly so that you do not have an unwelcome surprise when trying to return items.
3. Before buying from the new online retailer, perform some research on them. Check online reviews from other customers to see the way it handles things like customer service, shipping, and its overall buying experience. You can also look into the BBB to find out if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions on its business before you buy anything.
4. When you are shopping online, you should only shop at reputable stores. If the store does not have a good reputation, you may be seeking trouble. Some people have had their credit card and private information stolen from shopping on lower than reputable websites. Be careful and protect your private information.
5. If you're concerned about whether a shopping site is legitimate or not, do some research about it. The internet can be a great way to discover other people's experiences with assorted sites. In the event the reviews of others seem promising, consider making a small first order. This can enable you to test out the customer service, shipping, and obtain a feel for the organization without risking a lot of money.