1. Always save copies of your orders and receipts from online purchases. Many stores will redirect one to a page after you've submitted an order detailing exactly what was bought, customer information, the prices, etc. You should either print a copy of this or save a duplicate to your computer in case any issues arise before the end of the return period. Make sure to save any emails about your items' status or correspondence with the company regarding your orders, too.
2. If you're making an online purchase, don't hesitate to contact customer service if you have an issue. By contacting customer service before you make your order, you'll learn how helpful customer care is and exactly how quickly they respond. This can be useful information to have in the event that something fails after you've made your purchase.
3. While shopping online, it is essential that you spend a little time looking into the site that you are currently considering buying from. You can find information about the site from other sites and the Better Business Bureau. Not researching them can lead to you getting the products you probably did not order or getting billed more than you should have.
4. Get familiar with the shipping facts of an online retailer. Their shipping policy should be outlined in a separate section to explain the average time you should get your items, geographic restrictions, shipping choices, possible shipping insurance, and what their handling and shipping fees are. Use all this information to decide if these costs and options fit well for you personally, your budget, as well as your area before you place an order.
5. Be careful in regards to the online stores that you consider buying from. If the online store is poorly designed, packed with misspellings, and overall fishy, you should take your money elsewhere. These are signs that something might not be right about this store. It's preferable to be safe than sorry.