1. When shopping online, always try to keep in mind the cost of shipping. Many sites offer free shipping on purchases over a certain amount. In the event that you have to pay shipping, make sure that it is going to match your budget after you've added everything for your cart. Using a full cart only to find out you are unable to afford the shipping is never a fun experience.
2. Always save copies of your orders and receipts from online purchases. Many stores will redirect you to a page after you've submitted a purchase detailing everything that was bought, customer information, the prices, etc. You should either print a duplicate of this or save a copy to your computer in case any issues arise before the end of the return period. Be sure to save any emails about your items' status or correspondence with the company regarding your orders, too.
3. Call the web company before making a purchase. For those who have some kind of problem with your purchase, you want to be able to know that you can reach customer support easily. That's why it's a good idea to call before you allow them to have your credit card information. If you can't get anyone on the telephone, steer clear.
4. If you're purchasing clothes or shoes online, be careful with all the sizing. Some items typically run smaller or bigger than normal. Some shopping sites will advertise if an item runs true to size. If the site doesn't list anything about sizing, glance at the reviews. In most cases, if the item is running larger or smaller, the reviewers will let you know.
5. Read customer testimonials before you buy anything. People are more than pleased to complain about bad service online, so look for sites and testimonials that are terrible so you are aware what you're getting into. You should take bad reviews having a grain of salt, but if you see many, you know there exists a problem.