1. If you are looking at purchasing from a seller the first time, take a moment to carefully examine their past customer reviews. As a general rule this provides you with an approximate idea of which kind of goods and services you need to expect yourself. Anyone who has been rated lowly time and time again should be given a broad swerve.
2. When getting things shipped to your home which you bought online, know your consumer rights regarding time tables and condition of products. You have a straight to receive items according to the terms stated when you ordered them and reasonable expectations of goods being undamaged. Check with the BBB for exact specifics and get what's arriving at you fairly!
3. If you have questions while shopping, search for a live chat function around the online store. Many big brands (and even some boutique stores) now have this functionality. You can chat immediately with a customer care representative to fix any issues or answer any questions before you purchase. That can give you a lot of reassurance.
4. If you're making an online purchase, don't hesitate to contact customer care if you have a matter. By contacting customer service before you make your order, you'll find out how helpful customer care is and exactly how quickly they respond. This really is useful information to have in case something fails after you've made your purchase.
5. When shopping for a certain item, check several different online stores. Many times with a little searching, it can save you as much as 25 percent. Look at a number of websites to ensure that you are getting the best bargain. When figuring each website's price, be sure you include shipping costs in your calculations.