1. If you're making an online purchase, don't hesitate to contact customer support if you have a question. By contacting customer service prior to making your order, you'll find out how helpful customer support is and exactly how quickly they respond. This is useful information to have when something goes completely wrong after you've made your purchase.
2. Get familiar with the shipping facts of an online retailer. Their shipping policy should be outlined in a separate section to describe the average time you should get your items, geographic restrictions, shipping choices, possible shipping insurance, and what their shipping and handling fees are. Use this all information to determine if these costs and options fit well for you, your budget, as well as your area before you place an order.
3. Before shopping from a store that is unfamiliar with you, find out what the store's reputation is like. You can usually do an online search and discover what others think of the business. It is best to do this so you may not find out the difficult way and lose your hard earned money.
4. Should you be shopping online, never give out your Social Security number. There is absolutely no website that requires this number for you to buy something. If you are being asked for your Social Security number during checkout, you may be on a scam website. Leave this site and locate one that has a better reputation.
5. Always save copies of your orders and receipts from online purchases. Many stores will redirect you to definitely a page after you've submitted your order detailing everything that was bought, customer information, the prices, etc. You should either print a copy of this or save a copy to your computer in case any issues arise before the end of the return period. Ensure that you save any emails regarding your items' status or correspondence with the company regarding your orders, too.