1. Before buying from a new online retailer, do your homework on them. Check online reviews from other customers to see the way it handles items like customer service, shipping, and its overall buying experience. You can also look at the BBB to determine if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions about its business before you buy anything.
2. If you're purchasing clothes or shoes online, be careful with the sizing. Some items typically run smaller or larger than normal. Some shopping sites will advertise if an item runs true to size. If the site doesn't list anything about sizing, glance at the reviews. In most cases, if the item is running larger or smaller, the reviewers will let you know.
3. Before shopping from a store that is unfamiliar with you, find out what the store's reputation is much like. You can usually do a web-based search and find out what others think of the business. It is best to do that so you do not find out the hard way and lose your hard earned money.
4. Get familiar with the shipping facts of an online retailer. Their shipping policy should be outlined in a separate section to illustrate the average time you should get your items, geographic restrictions, shipping choices, possible shipping insurance, and what their handling and shipping fees are. Use all this information to decide if these costs and options fit well for you, your budget, as well as your area before you place an order.
5. If you have questions while shopping, look for a live chat function on the online store. Many big brands (and even some boutique stores) now have this functionality. You can chat immediately with a customer care representative to repair any issues or answer any questions prior to buying. That can present you with a lot of peace of mind.