1. If you're making an online purchase, don't hesitate to contact customer support if you have a matter. By contacting customer service prior to making your order, you'll discover how helpful customer service is and how quickly they respond. This can be useful information to have in the event that something goes completely wrong after you've made your purchase.
2. In case you have questions while shopping, choose a live chat function in the online store. Many big brands (and even some boutique stores) now have this functionality. You are able to chat immediately with a customer support representative to correct any issues or answer any questions prior to buying. That can present you with a lot of reassurance.
3. Before buying coming from a new online retailer, do your homework on them. Check online reviews from other customers to see the actual way it handles things like customer service, shipping, and its overall buying experience. You can also look at the BBB to find out if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions about its business before you buy anything.
4. Be mindful which sites you patronize. It is difficult to know which are on the up and up and which can be not, but there are a few clues. If the address does not sound right or the design seems off, go to a different site. Furthermore, if a variety of pop-up windows begin appearing, close them out and move on.
5. If you are looking at purchasing from a seller for the first time, take a moment to carefully examine their past customer reviews. Typically this will give you an approximate idea of which kind of goods and services you need to expect yourself. Anyone who has been rated lowly time and time again needs to be given a wide swerve.