1. Always save copies of your orders and receipts from online purchases. Many stores will redirect one to a page after you've submitted an order detailing anything that was bought, customer information, the prices, etc. You should either print a copy of this or save a duplicate to your computer in case any issues arise before the end of the return period. Be sure to save any emails regarding your items' status or correspondence with the company regarding your orders, too.
2. Before investing in a product online, find out more about shipping. If you do not find any information regarding shipping costs, contact the vendor to find out if there are additional charges for shipping. If there are several shipping options, choose an affordable and reliable option to make sure you receive your product quickly.
3. Call the web company before making a purchase. If you have some kind of problem with your purchase, you want to be able to know that you can reach customer service easily. That's why it's a good idea to call before you allow them to have your charge card information. In the event you can't get anyone on the telephone, steer clear.
4. If you have questions while shopping, choose a live chat function on the online store. Many big brands (and even some boutique stores) now have this functionality. It is possible to chat immediately with a customer support representative to repair any issues or answer any questions prior to buying. That can give you a lot of satisfaction.
5. If you want to buy books online, you'll get a better deal if you get them used. Based on the condition you receive them in, you may just end up paying a few cents plus shipping. Make sure you read through the description of the book to see if there are any damages you should be aware of.