1. Always save copies of your orders and receipts from online purchases. Many stores will redirect you to a page after you've submitted an order detailing everything that was bought, customer information, the prices, etc. You should either print a copy of this or save a copy to your computer in case any issues arise before the end of the return period. Be sure to save any emails concerning your items' status or correspondence with the company regarding your orders, too.
2. When you are making a purchase online, make certain you use a credit card to pay for the transaction. Bank card users are protected against fraud by federal law and therefore are only liable for $50 in these cases. Some card agencies will even go so far as to wave the $50 for you, meaning that you will not be out of pocket.
3. If you're making an online purchase, don't hesitate to contact customer support if you have an issue. By contacting customer service before making your order, you'll find out how helpful customer support is and just how quickly they respond. This really is useful information to have when something fails after you've made your purchase.
4. Before purchasing a product online, find out more about shipping. If you do not find any information about shipping costs, contact the vendor to find out if there are additional charges for shipping. If there are several shipping options, choose an affordable and reliable option to make sure you receive your product quickly.
5. Be mindful where you submit your bank card information. If you are shopping online, only use secure sites. These are sites that have taken steps to guard your valuable information. A secured website will begin with HTTPS instead of the standard HTTP. There may also be a locked icon, in both your address or status bar, according to which browser you use.