1. Read customer testimonials before you buy anything. People are delighted to complain about bad service online, so look for sites and testimonials which can be terrible so you know what you're getting into. You need to take bad reviews with a grain of salt, but if you see many, you know there is a problem.
2. Always save copies of your orders and receipts from online purchases. Many stores will redirect you to a page after you've submitted an order detailing everything that was bought, customer information, the prices, etc. You should either print a duplicate of this or save a copy to your computer in case any issues arise before the end of the return period. Be sure to save any emails concerning your items' status or correspondence with the company regarding your orders, too.
3. Make sure to read all the information about any product you are considering purchasing. Just looking at a picture online can be deceiving sometimes. It can make a product look bigger or smaller than. Make sure to read the description so that you know exactly what you are actually purchasing.
4. Be mindful which sites you patronize. It is difficult to find out which are on the up and up and which can be not, but there are a few clues. If the address does not sound right or the design seems off, go to a different site. In addition, if a bunch of pop-up windows begin appearing, close them out and move on.
5. When shopping online, most places only accept debit or credit cards. Keep this in mind when you are selecting a site to purchase from. If you don't feel at ease providing the company with your credit card information, try to look for another site. Try to find a website that offers a good page when you're adding your charge card information.