1. Although it might appear tedious, ensure you read the contract and terms before you purchase at a website. These documents have valuable information about what you can and cannot do when you have a problem with the item that you bought. Read them thoroughly in order that you do not have an unwelcome surprise when trying to come back items.
2. If you're making an online purchase, don't hesitate to contact customer service if you have an issue. By contacting customer service before you make your order, you'll learn how helpful customer service is and how quickly they respond. This is useful information to have in case something goes wrong after you've made your purchase.
3. Read customer testimonials before you buy anything. People are delighted to complain about bad service online, so look for sites and testimonials which can be terrible so that you know what you're getting into. You should take bad reviews with a grain of salt, but if you see many, you know you will find a problem.
4. Sign-up for any id theft protection your credit card company offers, especially if you shop online often. No matter how safe you are or how diligently you believe it is possible to protect your details, it's never one hundred percent guaranteed. Take full advantage of automatic ID protection and know you will have back-up, should the worst occur.